990 hours/year
Professional diploma in sales technician
Boys from 14
Secondary school diploma
It is proposed and managed by ITER Innovation Tertiary, training agency Confcommercio Umbria, with 30 years of experience in the sector (among the first training agencies in Umbria).
WHAT DOES THE SALES TECHNICIAN DO?
This figure carries out activities related to sales and after-sales service, also in virtual environments, with skills in customer support and assistance, in the provision of environments and exhibition spaces, in the preparation and implementation of basic administrative obligations. In particular, it manages the commercial distribution process, participating in the identification of resources, monitoring and evaluation of the result, continuous improvement, with the assumption of responsibilities relating to the supervision of executive activities carried out by others.
Technical training on methodologies, tools and specialized information allows him to prepare and organize the point of sale, through the implementation of the purchasing plan, the administration of the business and the management of relationships with the customer.
WHO IS THE STUDY COURSE ADDRESSED TO?
Boys and girls aged 14 to 18 with a lower secondary school diploma, in compulsory education and training
DURATION
4 years for the professional diploma. In the 3rd year the professional qualification is obtained.
Lessons take place according to the normal regional school calendar, from September to June.
The course has an annual duration of 990 hours. This amount of hours refers to the acquisition of:
– basic cultural skills
– technical-professional skills characterizing the professional figure.
CERTIFICATIONS
After passing the final exam you will obtain:
The titles issued are valid - like school ones - throughout the national territory, since they refer to repertoires of professional figures and skill standards agreed at national level between all the Regions and the State, and European by virtue of Council Decision 85/368/EEC on the correspondence of professional qualifications between Member States.
WHERE THE LESSONS TAKE PLACE
The lessons take place in Perugia, via Fontivegge 55, at the Innovazione Terziario headquarters. We are one step away from the train, mini metro and bus stations.
WHAT YOU CAN DO NEXT
– You can access the IFTS (Higher Technical Education and Training) and ITS (Higher Technical Education) paths
– You can attend the 5th year to obtain the upper secondary school diploma
THEORY AND PRACTICE, THROUGH WORKSHOPS, SCHOOL-WORK ALTERNATION, INTERNSHIP AND FIRST LEVEL APPRENTICESHIP
The study path is designed using the formula of dual training, this means that the hours of classroom training will be accompanied by many hours of training in the workplace; ample space is therefore guaranteed to the practical part and the learning of specific professional technical skills.
Starting from the second year, each student will carry out an INTERNSHIP in the company for approximately 4 months.
It is also possible, starting from the 2nd year, to train up to the Diploma or Qualification by working in the company through the employment contract. 1st level apprenticeship.
APPRENTICESHIP
From the 2nd year it is possible to qualify by working in companies with a LEVEL I apprenticeship contract, in a school/work alternation regime
NO COST
There are no registration or teaching material costs. Complete uniform, textbooks are free.
WHERE YOU CAN FIND WORK
At commercial businesses of any type and size.
COURSE INFO AND REGISTRATION METHOD
Tertiary Innovation - University of Flavors
First Level Training Area
Michela Saccucci 075.38889235
Stefania Flori 075.38889217
Center 075.5729935
1 Italian language
2 English language
3 Art education
4 Digital education
5 Mathematics
6 Sciences
7 History of civilizations
8 Law and economics
9 Physical and motor education
10 Labor law and self-employment
11 Quality Control
12 Hygiene and safety in the workplace
13 Active citizenship
14 The professional activity of qualified sales and commercial services clerk
15 Communication with store customers
16 The layout of the exhibition spaces
17 The sales activity
18 The cured meats, dairy products and gastronomy department
19 The perishable products department (meat - fish - fruit and vegetables)
20 Online sales
21 Warehouse management with related software
22 Group, position, role, organizational climate
23 Guarantee system of hygiene and cleanliness of the workplace
24 Evaluation of the quality of one's work
25 Issue of tax documents
26 Web and Internet - How the network works
27 Welcoming customers
We are a bridge between the company and the market, and we offer individuals and companies tools to face the changes taking place in the economic fabric and foresee future business scenarios.
